Mixologiq Commercial Warranty
Mixologiq systems are built for performance, reliability, and long-term use in professional environments.
This warranty ensures your equipment is supported under normal operating conditions, with clear guidelines for coverage, service, and responsibility.
Warranty Documentation
For full terms, conditions, and technical details, access the complete warranty document.
What Is Covered
Mixologiq warrants that its machines are free from manufacturing defects in materials and workmanship under normal use.
Coverage includes:
- Mechanical components
- Electrical systems
- Manufacturing faults affecting performance
During the warranty period, approved issues will be repaired or replaced by Mixologiq or an authorised partner.
Warranty Period
The warranty period begins from the date defined in your purchase or installation agreement.
Duration may vary depending on:
- Model
- Region
- Commercial agreement
For confirmation, refer to your official documentation or authorised distributor.
Conditions of Use
Warranty coverage applies only when the system is used in accordance with Mixologiq guidelines.
This includes:
- Correct installation
- Operation within specified conditions
- Regular cleaning and maintenance
- Use of appropriate ingredients and materials
Failure to follow operational guidelines may affect warranty validity.
What Is Not Covered
The warranty does not apply to:
- Normal wear and tear
- Cosmetic damage
- Misuse or improper handling
- Incorrect installation or unauthorised modifications
- Operation outside recommended conditions
- Lack of maintenance or improper cleaning
- External factors such as power surges or environmental damage
Consumables and routine service items are not included unless explicitly stated.
Service & Support
All warranty-related service must be carried out by Mixologiq or an authorised service partner.
Support includes:
- Remote diagnostics where applicable
- Guided troubleshooting
- On-site service (depending on location and agreement)
Use of unauthorised service providers may affect warranty coverage.
Operator Responsibility
To maintain warranty validity, operators are responsible for:
- Following operational and cleaning guidelines
- Ensuring correct daily use
- Reporting issues promptly
- Allowing access for authorised service when required
Consistent operation ensures consistent performance.
Important Notes
- Warranty applies to professional use environments
- Terms may vary by region or distributor
- Additional agreements may extend or modify coverage
Need Support
For service requests or warranty clarification, contact your authorised Mixologiq distributor or support team.
Discover Our Machines
Behind every warranty is a Mixologiq machine designed for performance and reliability. Explore our full range of products to see which model fits your venue best.